How it works
Every stage of a case, managed in one place.
From the first call to the final invoice — Funeral Office guides your team through every step so nothing falls through the cracks.
Create a case from first call to post-funeral — in minutes.
Auto-generate your CMA Standardised Price List with exact required wording.
Track every statutory form — cremation chain, green form, coroner orders.
Send estimates and invoices directly to the family with online payment.
Built around how funeral directors actually work.
Every module maps directly to the stages of a UK funeral case — from first call to ashes returned.
Case ManagementOne entry. Every document.
From first call to ashes returned — every detail entered once, automatically referenced across estimates, invoices, statutory forms, and the family portal. No re-typing.
- Status pipeline: First Call to Closed
- Deceased, next of kin & contact records
- Arrangement details and special requests
- Auto-generated task checklists
- Chain-of-custody care tracking with QR care tags
CMA ComplianceYour legal obligations, handled.
Generate your CMA Standardised Price List in the exact format required by the 2021 Order — ready to publish in one click.
- CMA SPL generator with exact required wording
- CMA-compliant /prices page export
- Live compliance checker dashboard
- Statutory forms checklist (cremation & burial)
Family PortalDigital arrangements, at their pace.
Send families a secure link to review their arrangement, eSign documents, and pay online — from any device, at any time. Stripe-powered. No account needed.
- Online invoice payment via Stripe
- eSignature for arrangement confirmation
- Arrangement summary and what happens next
- Partial payments and deposit tracking
Plans
One platform for your entire practice.
Whether you handle 5 cases a month or 50 — Funeral Office scales with your practice without changing how you charge. Every feature is included.
Core
Essential practice management and CMA compliance tools for independent funeral directors.
- Unlimited cases and case records
- CMA Standardised Price List generator
- Statutory forms checklist
- Staff diary and scheduling
- Branded service stationery generator
- Chain-of-custody care tracking
Pro
Everything in Core, plus your family portal.
- Everything in Core
- Family portal with eSignature
- Stripe-powered online payments
- Deposit and partial payment tracking
- Secure links by email
Multi-branch
Pro for unlimited branches under one account.
- Everything in Pro
- Unlimited branches under one account
- Cross-branch visibility & role permissions
- Consolidated reporting
- Priority support & onboarding